International Warrant Service Centers

Below is our list of international warranty service centers. Prior to contacting any of our below warranty centers please take a moment to review our list of service tips and frequently asked product questions to determine if it may be possible to easily remedy the problem you are experiencing yourself.

Americas:

Canada:

The Culmer Pen Company
4161 Sladeview Crescent, Unit 18 & 19
Mississauga, Ontario, L5L 5R3
Canada

Phone: 1-855-542-0040

Email: crossrepairs@culmerpen.com

Before sending your product please contact Culmer Pen Company for further directions.

Call 1-855-542-0040.

Central America:

Motta Internacional S.A.
P.O. Box 417, Zona Libre
Colon, Republic of Panama

Africa:

Nigeria:

Cross Service Center

Heroes of Faith Nigeria Ltd

The Palms Shopping Centre

1, BIS Way

Lekki-Epe Expressway

Lagos, Nigeria

Tel: +234 (1) 4718365

Fax: +234 (1) 4448744

E-mail: traders@heroes-faithltd.com

South Africa:

Cross Service Center

Luxco Importers (Pty) Ltd.

Ground Floor, Block G, Pinmill Farm

164 Katherine Street, Sandown

P O Box 650052

Benmore

2010 South Africa

Tel: (011) 448 2210

E-mail: nr@luxco.co.za

Asia:

India:

Cross Service Center

Harmony Distributors Pvt. Ltd.

301/304, Swastik Disha Business Park

Behind Vadhani Industrial Estate

L.B.S Marg

Ghatkopar (West)

MUMBAI-400086

Tel: +91 22 4061 8080

Fax: +91 22 4061 8081

Pakistan:

169/3 Block # 13,

Bahadur Yar Jang

Cooperative Housing Society

Karachi-75400

Pakistan

Tel: 92 (21) 2424743

Fax: 92 (21) 2413636

E-mail: bpc@cyber.net.pk

Sri Lanka:

Cross Service Center

BOOKLINE (PVT) LTD

250/07, Ground Floor

Liberty Plaza,

R.A. De Mel Mawatha

Colombo 3

Sri Lanka

Tel: +94 (11) 2506 910/920

Fax: +94 (11) 2506 930

E-mail: bookline@sltnet.lk

Web: www.bookline.lk

Germany:

Schneider Novus Vertriebs GmbH
Holzhofring 20
82362 Weilheim
Deutschlandd

Greece:

Cross Service Center
Psarros 1917 S.A.
Messoghion 507
15343 Agia Paraksevi Athens

Tel: (0210) 323 0401

E-mail: psarros1@otenet.gr

Spain:

A.T. Cross Spain
c/o Prime Position, S.L. (Official Distributor)
Agente Exclusivo para España de A.T. Cross Ltd.
C/ Londres, 4 Naves 31-33 · Area Industrial Albresa
Valdemoro, 28342 - Madrid
ESPAÑA

Turkey:

Cross Service Center
Scrikss Kalem Kirtasiye ve Ofis Malz. San.
TIC A. S.
Ikitelli OSB Mahalessi
Eski Turgut Ozal Cadessi no. 26
201 34490 Başakşehir
Istanbul
Turkey
Tel: +90 212 549 2424

Middle East:

Bahrain:

Cross Service Center
Jashanmal & Sons
P. O. Box 16
Al A'ali Shopping Complex
Manama, Bahrain
Tel: +973 (1) 7582424
Fax: +973 (1) 7582390
E-mail: cross@jashanmals.com

Egypt:

Cross Service Center
Khodeir
P. O. Box 1057
15, Nadiel El Said Street
Dokky, Giza
Cairo, Egypt
Tel: + 20 37601842/ 24146882/ 38329993
Fax: + 20 24146883
E-mail: cross@khodeir.com

Egypt:

Jordan:

Cross Service Center
I&K Abu-Shaqra Trading Co.
Cairo Street - Abdoun
P.O. Box 6525
Amman, 11118
Jordan
Tel: + 962 (6) 5929920
Fax: +962 (6) 592 3219
E-mail: i&k@gifts-center.com

Kuwait:

Cross Service Center
Jashanmal & Partners Ltd.
P. O. Box 5138, 13052 Safat
Al-Bahar Center, 4th Floor
Hamoud Tower
Fahed Al Salem Street
Kuwait
Tel: +965 822 225 - Ext. 225
Fax: +965 263 5006
E-mail: jashhomoud@jashanmal.net

Lebanon:

Cross Service Center
ETS. HAGOP ATAMIAN SAL
3rd floor, Vartanian center,
Dora Highway.,br />Bourj Hammoud (Metn),
P.O.Box 80-592,
Beirut, Lebanon
Tel: + 961 (1) 256655T

Oman:

Cross Service Center
Khimji Ramdas
P. O. Box 19
Muscat, Oman
Tel: + 968 (2) 4796161
Fax: + 968 (2) 4709942
E-mail: krmega@omantel.net.om

Qatar:

Cross Service Center
Salam Studio & Stores
63 Maysaloum Street No. 860
West Bay
P. O. Box 121
Doha, Qatar
Tel: +974 (4) 83 2050 Ext. 811
Fax: +974 (4) 83 2103
E-mail: salam.plaza@salams.com

Saudi Arabia

TAMER ARABIA TRADING Co.
P.O. Box 180
Jeddah 21411
Saudi Arabia
Tel: +966 2 6440099
Fax: +966 2 6445177
E-mail: cross@tamergroup.com

United Arab Emirates:

Cross Service Center
Jashanmal National Co. LLC
PO Box 1545
Behind Grand Excelsior Hotel
Al Barsha 1
Dubai
UAE
Tel: + 971 (4) 2666633
Fax: + 971 (4) 2629597
E-mail: gifts@jashanmal.ae

If you have any questions at any time about the warranty service process, please feel free to contact Consumer Relations by phone at 1-800-282-7677 ( USA) +44 1582 422 793 (UK), or Visit our contact page