Customer Service Information
The quality of our merchandise is reflected in the quality of our Customer Service Specialists. You can reach us from 8:30am–5:00pm Monday-Friday Eastern Time. If you would like to speak with a customer service representative, please call 1-800-ATCROSS (1-800-282-7677). We would love to hear from you. Please feel free to get in touch with us by using the address, phone numbers, and email contacts we've provided below.
Product Orders & Inquiries:
Phone: 1-800-ATCROSS (1-800-282-7677)
Product Warranty Services:
Questions about warranty service:
Online Order Status (please have your confirmation number available)
To change or cancel a website order: firstname.lastname@example.org
A.T. Cross Company
299 Promenade St.
Providence, Rhode Island 02908 U.S.A.
Phone: (401) 333-1200
Fax: (401) 334-2861
Visit the Contact Us page for additional contact information