Sheaffer Warranty | Sheaffer | Sheaffer - US

Warranty Policy

Customer Satisfaction

We take personal pride in our products and your satisfaction is our primary concern. Should there ever be a problem, please call a Customer Service Specialist at 1-800-346-3736.

Sheaffer Limited 1 Year Warranty

For a period of one year from the date of purchase, Sheaffer will repair or replace, at its option, this writing instrument, free of charge, if it has a mechanical failure due to defect in material or workmanship. This warranty does not cover loss, accidental damage, reasonable wear and tear, misuse, or abuse such as improper use and care. This warranty gives you specific legal rights. You may also have other rights that may vary from state to state or country to country.

Sheaffer Limited 3 Year Warranty

This Sheaffer® writing instrument is warranted against mechanical failure due to defects in material or workmanship for a period of three (3) years from the date of purchase from an authorized Sheaffer Retailer. Should such mechanical failure occur, please return the complete writing instrument with proof or original purchase to an authorized Sheaffer Service Center and Sheaffer will exchange the writing instrument for one of comparable value. This three (3) year warranty is only valid with proof of original purchase and does not cover loss, accidental damage, misuse, reasonable wear and tear, or abuse such as improper use and care. This warranty may be transferred. Sheaffer is not responsible for lost of misdirected mail. This warranty gives you specific legal rights. You may have other rights which may vary from state to state, province to province, or country to country.

Sheaffer Limited Lifetime Warranty

This Sheaffer® writing instrument is guaranteed against mechanical failure due to original factory defects in materials and workmanship, for the lifetime of its first owner. Should such failure occur, please return the complete instrument to the nearest authorized Sheaffer Service Retailer with proof of first ownership. It will be repaired or exchanged for one of comparable value, free of charge. This warranty does not cover loss, accidental damage, misuse or abuse. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state or country to country.

Warning: Follow all Instructions for use that accompany product. Pen caps can obstruct breathing. Keep out of mouth. This product is not intended for children.