Política de Privacidade


The purpose of this policy is to inform you about the types of information we gather about you when you visit sheaffer.com, how we use that information, whether we disclose it to anyone, and the choices you have regarding our use of the information. By accessing and using our website, you agree and consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.

2. Use of Personal Information Which We Collect

If you email us for information, we may ask you to voluntarily provide us with personal information including your name, email address and mailing address so that we may contact you to respond to your comments, questions, and/or requests for information. Aside from a reply to an email received by us, it is not our intent to email you unless you request particular information, participate in our on-line promotions or opt-in to receive future information.

If you participate in our on-line promotions, including, but not limited to, on-line coupon, rebate, sweepstakes, contests, offers or any other promotions, we may also collect your personal information solely for the purpose of entering you in our promotions and contacting you to respond to inquiries and/or if you are eligible to receive a prize pursuant to the promotion's terms, rules or any other entry guidelines, which would be provided at the time you entered such a promotion.

We may perform analysis of user behavior to allow us to measure consumer interest in the various areas of our website for product and website development purposes. Any information we collect is used for our own internal purposes to improve the content of this website, to enhance users' experience when visiting our website, and to customize the content and/or layout of our pages. All analysis of user behavior described herein will be recorded on a group basis.

Personal information we collect is maintained in Shelton, Connecticut, USA unless you email one of our locations or Distributors directly. If you email one of our locations or Distributors directly, any personal information you provide in such an email will be maintained at the location you are contacting. The data protection laws of each jurisdiction differ. As a result, personal information may be subject to access requests from the governments, courts, law enforcement officials and national security authorities in these jurisdictions according to their laws. Subject to these laws, we will use reasonable efforts to ensure that appropriate protections, as required by law, are in place to maintain protections on the personal information.


We may disclose or otherwise make available personal information about you to service providers that help with our business operations. Examples are third party service providers to host our Website, to administer contests or to fulfill requests for services. We may disclose some or all of the personal information we collect, as described above, to nonaffiliated third parties that perform the uses and services described in this policy on our behalf or assist us in providing the uses or services.

Service providers maintain the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes unless they obtain your permission. When we provide personal information to such third parties, we require that they have appropriate safeguards for the protection of that personal information in compliance with this policy and the applicable law. Please note that your personal information will be maintained and processed by service providers located in the United States.


The sheaffer.com Web site may contain links to other Web sites. Sheaffer has no control over and assumes no responsibility or liability for the privacy practices of these Web sites. You should review the privacy policies of each Web site you visit. Any links from our website to other websites do not imply that we endorse or approve of such websites, products, services or publications.


You may have the opportunity to utilize applications on third party social media websites and services like Facebook through an application on our Facebook page. Consequently, your personal information may be shared with that third party social media service provider and they may share data with us. We don’t exercise control over third party social media service providers. In the event that you choose to provide your information to a third party social media service provider, your information will be governed by the policies of those service providers. Any personal information we receive is governed by this policy. You should review the privacy policies of the other websites you visit.

If you utilized an application on a social media website through our Facebook page, we will have access to your Facebook profile, basic account information and other information that you grant us access to when you connect with our application. This information may include your name, date of birth, e-mail address, profile picture, gender, networks, user ID, list of friends, photos uploaded by you, photos uploaded by your friends and your photo albums. This information will not be shared with us unless you accept our social media application and we will only collect information that is necessary for the social media application. We will only have access to your information during your use of the application unless you contact us with questions regarding the application. If you contact us with questions regarding the application, we may use your name and email address in order to respond to you question.


The Sheaffer website and social media applications are intended for adult pen enthusiasts. Although visitors of all ages may navigate through our website, we do not knowingly collect personal information from minors. If you are the parent or legal guardian of a minor who has provided us with personal information, you may contact us using the contact information below for the purpose of deleting this information.


We keep your personal information only so long as we need it for the purposes for which it was collected, or to meet any legal requirements. We have retention standards, which meet these requirements. We destroy your personal information when it is no longer needed.


We maintain organizational, technical and physical safeguards (appropriate to the sensitivity of such information) designed to protect against the unauthorized use, disclosure or access of the personal information we collect. Personal information may only be accessed by persons within our organization or our third party service providers who require access to carry out the uses of personal information indicated above.


Sheaffer and its service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable law. We may also disclose personal information where necessary for the establishment, exercise or a defense of legal claims, or as otherwise permitted by law.


Questions regarding this Privacy Policy, the accuracy of your personal information, the use of the information, and the possibility for visitors to amend, correct and delete their personal information should be directed to:

A. T. Cross Company
Attn: Sheaffer Privacy
One Albion Road
Lincoln, Rhode Island 02865 U.S.A.

Or, you may call us at 1-800-282-7677 in the United States (from Monday through Friday, 9 a.m. through 5 p.m. Eastern time)

This Privacy Policy is subject to change at our discretion. All changes will be posted as soon as they go into effect. January, 2015

FaLang translation system by Faboba